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Glossary

Retrieval-augmented generation (RAG)

A technique where the AI looks up relevant facts in your documents before answering, instead of relying on memory.

Why it mattersIt keeps answers grounded in your policies and data, and makes them easier to check.
In practice at aitextbotzOur website chat agent uses this: trained on your pages, documents and policies. Answers visitors on your site, trained on your content.Meet the website chat agent →
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