Glossary

Escalation (handoff)

Passing a conversation or task from an AI agent to a person, with a summary of what has happened so far.

Why it mattersGood handoffs mean customers never have to repeat themselves.

In practice at aitextbotzOur website chat agent uses this: trained on your pages, documents and policies. Answers visitors on your site, trained on your content.Meet the website chat agent →

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NewsletterAI automation, once a month.New use cases, prompts and guides. No spam.

Turn every chat into a result.

01A 30-minute call with the rainmindz team02A written agent blueprint within a week03No commitment until you approve it

Discovery call · 30 minVideo call with the rainmindz team

Pick a day · November

Pick a time · Mountain Time