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Glossary

Chat agent

An AI agent that converses over web chat, SMS, WhatsApp or social messages, trained on your own content.

Why it mattersIt answers instantly on the channels customers already use, at any hour.
In practice at aitextbotzOur website chat agent uses this: trained on your pages, documents and policies. Answers visitors on your site, trained on your content.Meet the website chat agent →
Related terms
Retrieval-augmented generation (RAG)GuardrailsEscalation (handoff)Orchestration
Hands holding a phone lit by a cyan screen in a dim café
Related guideAI for accounting & finance: a practical guide
NewsletterAI automation, once a month.New use cases, prompts and guides. No spam.

Turn every chat into a result.

01A 30-minute call with the rainmindz team02A written agent blueprint within a week03No commitment until you approve it
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