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Case study · Clinics & hospitals

Patient questions, answered safely.

Clinics use aitextbotz for prep instructions, forms and directions, with clinical questions handed to staff.

Illustrative scenario based on how we build agents for clinics & hospitals. Not a named client.

The challenge

01
Phones busy with simple questions
02
Forms filled in at reception
03
No-shows from unclear instructions

The agents

AgentWhatsApp & SMS agentTwo-way messaging on the channels customers prefer.AgentBooking & forms agentBooks appointments and collects forms inside the chat.AgentHandoff agentPasses tricky conversations to your team with full context.

The rollout

01
Patient messages by SMS or web
02
Prep instructions and forms shared
03
Insurance details collected
04
Clinical questions routed to a nurse

The outcome

Fewer calls, complete forms and better-prepared patients.

NewsletterAI automation, once a month.New use cases, prompts and guides. No spam.

Turn every chat into a result.

01A 30-minute call with the rainmindz team02A written agent blueprint within a week03No commitment until you approve it
Discovery call · 30 minVideo call with the rainmindz team
Pick a day · November
Pick a time · Mountain Time