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Glossary

Guardrails

Rules and checks that limit what an AI agent can say or do, such as topics it avoids or actions that need approval.

Why it mattersGuardrails are what make it safe to let agents work with real customers and real systems.
In practice at aitextbotzOur website chat agent uses this: trained on your pages, documents and policies. Answers visitors on your site, trained on your content.Meet the website chat agent →
Related terms
AI agentChat agentLarge language model (LLM)OrchestrationHallucination
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Related guideAI for saas support: a practical guide
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01A 30-minute call with the rainmindz team02A written agent blueprint within a week03No commitment until you approve it
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